The creation of a customer account at SARL Les Caves du Château de Fines Roches requires the client to provide a certain amount of personal data concerning her or him. This data necessary for the processing of the order and the management of the commercial relations of the SARL Les Caves du Château de Fines Roches with its customers is secure, kept confidential and is not the subject of any commercial use by third parties.

In accordance with Law no. 78-17 of 6 January 1978 relating to data processing, files and freedoms, the consumer has the right to access and rectify any personal information concerning him. The processing of this information is reported to the CNIL under the number: 1735809 v0.

Privacy policy

Information gathering

We collect information when you register on our site, when you sign in to your account, make a purchase, enter a contest, and/or sign out. The information collected includes your name, email address, phone number.

Use of information

All information we collect from you may be used to:

- Personalize your experience and meet your individual needs

- Improve our site

- Improve customer service and support needs

- Contact you by e-mail

- Administer a competition, promotion, or survey.

Online Business Privacy

We are the sole owners of the information collected on this website. Your personal information will not be sold, exchanged, transferred, or data to another company for any reason, without your consent, apart from what is necessary to respond to a request and/or transaction, such as to ship an order.

Disclosure to third parties

We do not sell, exchange or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as these parties agree to keep this information confidential.

We believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical security of any person, violations of our Terms of Use, or when required by law.

Non-privileged information, however, may be provided to other parties for marketing, advertising, or other uses.


Protection of information

We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your offline information. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.



We use the email address you provide to send you information and updates about your order, company news on an occasional basis, information about related products, etc. If at any time you wish to unsubscribe and no longer receive e-mails, detailed unsubscribe instructions are included at the bottom of each newsletter.



By using our website, you consent to our privacy policy.

By continuing to browse our site, you accept the use of cookies and other types of tracers used to provide you with products, services and content tailored to your needs. This site uses cookies for statistical and advertising purposes.